Sal Zavaleta, National Sales Manager
I am a passionate and efficient Customer Service focused National Sales Manager with over 13+ years of career experience in the in the software & prepaid wireless industries. I manage our field sales team nationwide and my commitment is to build strong and long-term relationships with independent retailers across the U.S, coach them on how to maximize profitability through our innovated products and services. I joined the company back in 2009, have lead our Tech Support Level II team and have played a key role as an International Account Manager which aid healthy relationships internationally with key customers. Strong work ethic, contributions and collective efforts with our management team have led us in the right direction to the success of who we are today. Prior to working for Empower, I worked as a Property and Casualty Insurance Agent.
Sergio Gutzalenko, Northern California
I was born in San Francisco, California in the center of the bay area. I started working for Empower Retailer Solutions back in October 2020. What I enjoy most about covering stores is the variety of people and personalities that I get to meet and help them meet their goals to take care of their families. Overall I have about 14 years of wireless experience from management of retail stores to account management.
Alikai Lee, OC/SD/IE/LA California
I am from San Clemente. I started working for Empower Retailer Solutions in October 2018. The best part of the job are my customers. When I set up an account they become part of my team. I love to get to know them and hear about their journey. Teaching them about new products and how to further their financial careers gives me so much joy. They truly make the job fun.
David Guerrero, The Valley/LA/IE California
I have been an EMPOWER Rep since December of 2021, since joining the company it has been nothing but a blessing to me. I have been in sales and customer service for over 8 years and nothing has compared to the service that we provide here at Empower. I cover all of the VALLEY, LOS ANGELES and INLAND EMPIRE, i am bilingual in both English and Spanish and currently live in the Inland empire. I provide quality service to build relationships with clients and more importantly, maintain those relationships by communicating effectively. Working with my dealers and interacting with them has been by far my best experience, figuring out ways and providing them with new services and carriers to better their stores and provide for their families is all I could ever ask for. Empower has made me feel at home since day one and I hope to continue to strive and grow for years to come.
Chris Castillo, New Jersey/New York/Pennsylvania
I am from Ocean County, New Jersey. I started working for Empower Retailer Solutions in March 2021. My priority is to always better my existing doors business while also maintaining and creating new relationships. I enjoy passing along any information I have in my 17 years in the wireless industry with the goal to improve a store in any way that I can. I take pride in helping businesses grow and it all starts with great relationships.
Carlos Hernandez, Nevada
Hi my name is Carlos and I been working for Empower Retailer Solutions for a little over a year! I cover the Nevada area with a few stores in other states and cities as well. I love assisting dealers in time of need and giving them the best deals on phones and accessories! Tambien hablo Español.